A human centric approach to business design

People seek experiences, not just products or services.

We uncover meaningful experiences customers desire using a variety of market research techniques, and provide innovative strategic frameworks based on human-centric design thinking methodology to deliver those experiences holistically across all customer interactions.

Towards that end, we provide consulting services as well as training workshops to help organizations unlock their employees' creativity to achieve business goals.

We work with both non-profits, and for-profit social and commercial enterprises.

Dhaval is founder of Abir. As an Experience Strategist, he considers himself a creative systems designer with a right mix of analytical reasoning, critical design thinking and business management skills.

He has 13+ years of experience as a technology professional designing and delivering complex systems software in Silicon Valley.

His MBA in Design Strategy from California College of Arts, San Francisco and MS in Computer Science from University of Southern California, Los Angeles puts him at the unique intersection of business, design and technology. 

This broad perspective and experience gives Dhaval the necessary tools to guide businesses on how to empathize with customers and deliver what they want. 

Dhaval's portfolio of work can be found here: www.behance.net/shah_dhaval.